Last updated: May 4, 2026
In force since 04/05/2026.
Introduction and organisational information
At Samcreta Media we are dedicated to serving our clients and contacts to the best of our abilities. Part of that commitment is the responsible handling of the personal information collected through the contact form on samcreta.es. Our main purposes in collecting this information include:
- Providing prompt support and answering questions or requests about our service.
- Improving our products and services to adapt to users' changing needs.
- Carrying out necessary business actions such as invoicing, client contact and similar.
It is our policy to process all personal information with the utmost respect, privacy and security possible. We adhere to all relevant regulations and guidance to ensure that the data we handle is protected against unauthorised access, trafficking, alteration and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while allowing us to meet the need entrusted to us.
We have a personal data manager. If you have any question or would like more information about how we handle personal information, please feel free to contact us at alvarosastre2@gmail.com.
Your privacy is our priority. We are committed to processing your personal information transparently and with your security in mind. This commitment extends to our collaboration with third parties that may handle the data and/or send invoices. Rest assured, all such activities are governed by a strict agreement applying the GDPR.
Scope
Our privacy policy is designed to protect the personal information of all our clients, including visitors to our website, registered users, etc. Whether you are simply visiting our website samcreta.es, requesting our services or contacting us about any matter, we make sure your personal data is processed to the highest standard of privacy and security. This policy sets out our practices and your rights regarding personal information.
Data collection and processing
Our commitment to transparency and data protection applies to how we collect and use your personal information. The only way we obtain your data is through a voluntary contact form in which you personally provide it.
The data we will process is, in principle:
- Name
- Contact details (email address and/or phone number)
Please note that we only use this information to provide you with a service you request, in compliance with the law. Your privacy comes first and we will handle your personal information responsibly and in accordance with the GDPR.
We will not share your personal information with third parties outside Samcreta Media without your consent.
At Samcreta Media we believe in using personal information responsibly and ethically. Your data serves several purposes, all aimed at delivering and/or improving our services. These are the ways we will use your data:
- Business contact on request
- Delivery of content/product
- Relevant communication
- Marketing and advertising
- Customer service
Your data will only be used for these purposes.
Data storage and protection
Data storage
- Personal information is stored on secure servers located in the European Union. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
- Data hosting partners: we partner with reputable data hosting providers committed to using state-of-the-art security measures, selected for their adherence to stringent data protection standards.
Data processing agreements
When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with the GDPR and other relevant data protection laws. These agreements require third parties to implement adequate technical and organisational measures to ensure the security of your data.
Transparency and control
We believe in transparency and in giving you control over your personal information. You will always be informed of any significant change to our sharing practices and, where applicable, you will have the option to consent to such changes.
Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any query or concern about how we share and disclose personal information, write to us at samcreta@hotmail.com or call +34 604275861.
User rights and choices
At Samcreta Media we recognise and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how to exercise them:
Your rights
- Right of access (Art. 15 GDPR): you have the right to request access to the personal information we hold about you and to obtain information about how we process it.
- Right to rectification (Art. 16 GDPR): if you believe any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
- Right to erasure ("right to be forgotten") (Art. 17 GDPR): you have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.
- Right to restriction of processing (Art. 18 GDPR): you have the right to request that we restrict the processing of your personal information under certain conditions.
- Right to data portability (Art. 20 GDPR): you have the right to receive your personal information in a structured, commonly used and machine-readable format and to transmit it to another controller.
- Right to object (Art. 21 GDPR): you have the right to object to the processing of your personal information under certain conditions, including processing for direct marketing.
- Right to withdraw consent (Art. 7(3) GDPR): where the processing of your personal information is based on your consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to lodge a complaint (Art. 77 GDPR): you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information infringes applicable data protection laws.
Exercising your rights
To exercise any of these rights, write to us at alvarosastre2@gmail.com. We will respond to your request in accordance with applicable data protection laws and within the time limits they set. Please note that in some cases we may need to verify your identity as part of the process, to keep your personal information secure.
We are committed to facilitating the exercise of your rights and to ensuring you have full control over your personal information. If you have any question or concern about how your personal information is handled, please do not hesitate to get in touch with us.
Cookies and tracking technologies
At Samcreta Media we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website samcreta.es. These technologies play a crucial role in the smooth operation of our digital platforms, in enhancing your user experience and in providing insights that help us improve.
Understanding cookies and tracking technologies
Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your use of the website. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.
How we use these technologies
- Essential cookies: necessary for the website to work, such as authentication and security. They do not require consent.
- Performance and analytics cookies: these collect information about how visitors use our website, which pages are visited most often and whether pages return error messages. They help us improve the website.
- Functional cookies: enable the website to provide enhanced functionality and personalisation, such as remembering your preferences.
- Advertising and targeting cookies: used to deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Your choices and consent
On your first visit, our website will show you a cookie consent banner where you can:
- Accept all cookies: consent to the use of all cookies and tracking technologies.
- Reject non-essential cookies: only essential cookies will be used, to provide the website's necessary functions.
- Customise your preferences: choose which categories of cookies you wish to allow.